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How panutatoto Handles Your Personal Data

This Privacy Policy explains exactly what data we collect when you open an account, make a deposit via DANA, OVO, or GoPay, and access the lobby — and how we protect it.

Account data protectedDANA, OVO, GoPay wallet records securedNo third-party sale of your dataRight to access and deleteIndonesia-region coverage
panutatoto How panutatoto Handles Your Personal Data
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

Live Chat Start a live chat from the account menu. Our Indonesia support team handles data queries, wallet verification questions, and account access requests directly in the chat window.
Email Support Send your data request or privacy concern to our support email. Include your registered phone number so we can match it to your DANA, OVO, or GoPay account record quickly.
Account Help Centre Log into your account, head to the Help section, and submit a data request form. This path creates a ticket linked directly to your account wallet and session history.
HOW WE PROTECT YOU

Data Handling, Cookies, Security and Retention

We use SSL encryption across every page and every transaction — whether you are loading the slot lobby on mobile in Jakarta or confirming a GoPay deposit on desktop. Account passwords are hashed; our team cannot read them. Session tokens expire automatically when you close the app or browser tab. These are not promises about perfection, but they are the actual technical steps in place.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your lobby view. No advertising cookies from third-party ad networks are placed without your consent.

Account Security

Login to your panutatoto account uses OTP verification sent to your registered mobile number. Any new device access triggers a re-verification step before the lobby loads.

Data Retention

We keep account data for as long as your account is active and for the period required after closure under applicable regional regulations. You can request deletion once your account is closed and all transactions are settled.

Third-Party Sharing

We share only the data needed for your chosen payment provider — DANA, OVO, or GoPay — to complete a transaction. No personal profile data is sold or passed to marketing partners.

Your Privacy Questions, Answered Clearly

These are the questions we hear most often from accounts in Indonesia around how their data is used, how long it is kept, and what rights they have. If your question is not here, our live chat team can help directly.

We store your name, registered phone number, email, e-wallet reference (DANA, OVO, or GoPay), and transaction history. We do not store your wallet PIN or banking credentials.

Yes. Submit a data access request through the Help section in your account, or contact us via live chat. We will respond with the data we hold tied to your account wallet.

Once your account is closed and all transactions are settled, contact our support team by email or live chat and request full data deletion. We process this in line with applicable regional rules.

Only what the payment provider needs to process your transaction. Your DANA, OVO, or GoPay reference is passed to complete the transfer — nothing more. No profiles are sold to advertisers.

We retain records for as long as your account remains open and for the regulatory retention period that applies in your region after closure. Data beyond that window is deleted or anonymised.

Yes. Session logs are stored securely and used only for account security and fraud detection. Your game history, including Aviator Mobile Play or slot sessions, is not shared externally.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.